FAQs

Online Banking

1. How do I sign up for online banking?

   Click on our online banking link at the top of our website or download our mobile banking app and click on Register.

2. Is there a fee for online banking?

   There is no fee to sign up or use online banking.

3. Can customers pay bills online?

   Yes, that is a great convenience for our customers! No need for a stamp, a trip to the mailbox and best of all no fees! All you need is a checking account. There is a $25,000 limit per payment.

4. How long does it take for a bill pay to get to the payee?

   It takes 2 days electronically and 5 days if a physical check is sent.

5. Can you make transfers from New Tripoli Bank to another bank, if you also have accounts elsewhere?

   Yes, you can make a bank-to-bank transfer with online banking. There is a daily transfer limit of $5,000.

6. What if I need to pay a bill immediately, same day?

   For expedited payments, there is an additional fee of $9.95.

7. Can I view my statements online?

   Customers can view 12 months of statement history online. If you need a statement beyond that time frame, please call 610-395-8834 and ask for our IT Department.

8. What other services can I do online?

   If you go to the SERVICE CENTER in online banking you can do the following:

   • Stop payment on a check
   • Reorder checks
   • Manage overdraft options
   • Create account alerts
   • Notify us of your travel plans
   • Change your email address, your home address, or your phone number
   • Request replacement for a lost, stolen or damaged credit card